LiveTime releases new ITIL Service Desk virtual appliance for Sun xVM and VMware

July 7, 2008

WORLDVIEW PR TECH WIRE
LiveTime Software, a leading provider of ITIL certified Service Management and Help Desk Software, today released version 2.0 of its highly integrated virtual appliance consisting of its Java™ technology based JeOS (Just Enough Operating System) and ITIL Service Management software. With support for both Sun xVM™ and VMware, LiveTime leverages the power of both virtualization architectures at both the desktop and server levels.

LiveTime has improved the performance of its JeOS by approximately 20% and has decreased the memory overhead to 128Mb, enabling higher concurrency and increasing the number of virtual machines per server. This is particularly important for SaaS providers who deploy separate LiveTime instances per client and for multi-tenant requirements. The appliance also includes support for symmetric multiprocessing for optimal performance across virtualized CPU’s.

LiveTime’s virtual appliance includes built-in debugging, configuration and management utilities. Simple guided menus provide easy access to networking, upgrades and general system utilities. The LiveTime Virtual appliance currently supports all Sun xVM and VMware virtualization platforms, including Sun xVM VirtualBox, VMware Player, Workstation, Fusion, Server and ESX Server.

Written by admin · Filed Under TECH